Employer: City of Raton
Location: City of Raton Visitor Center
Pay rate: Paid, $12/hr
Experience Requirements: Moderate
Closes: September 6th, 2024
To apply: Submit City of Raton Application to Cyndi Parker, Human Resource Director of the City of Raton, P.O. Box 910, Raton, New Mexico 87740.
Details:
Job Title: Information Specialist
Department: Visitor Center
Classification: Part-Time / Hourly
Purpose and Objectives
The Information Specialist provides day-to-day assistance to visitors and potential visitors to the Raton and NE New Mexico region.
Principal Duties and Responsibilities
Information Services
Provides information regarding events, services, restaurants, lodging, experiences, and availability to current and prospective visitors via phone, email and in person.
Maintains up to date information on area lodging, restaurants, activities, and businesses in the visitor center and online.
Shares Raton and NM information to assist with the best visitor experiences.
Performs all levels of customer service with area businesses, visitors, and vendors.
Manages inventory of businesses brochures and contacts for restock.
Trains Visitor Center volunteers.
Collects funds for maps, and other various retail items in the visitor’s center and forward information to the Treasurer.
Manages inventory of office supplies pertinent to daily job functions, events, and board and committee needs.
Compiles visitor traffic reports
Maintains daily visitor logs within the center. Maintains a clean and orderly Visitor Center, sweeping, mopping, and sanitizing facility.
Interpersonal Relationships
Daily interactions with visitors, Commissioners, City Manager, area businesses, owners, prospective visitors, vendors, contractors, and volunteers.
Certificates and Licenses
Appropriate, valid, state-issued driver’s license, or ability to obtain upon hire, is required.
Industry specific certifications are beneficial.
Knowledge
Sound knowledge of local tourist attractions and facilities and be aware of activities across New Mexico, Raton, Colfax County and Southern Colorado.
Ability to be a good team member and able to work independently.
Typing and Computer skills, including Office Suite, Google Suite and social media, etc.
Telephone etiquette.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires standing, walking, lifting and moving objects up to twenty pounds. Random drug and alcohol testing at employer’s discretion.
Work schedule is 20-25 hours per week. Flexible hours possible, Requires some weekends, holidays, and occasional evenings. The salary is $12.00 an hour.
An official City of Raton application must be completed and submitted to Cyndi Parker, Human Resource Director of the City of Raton, P.O. Box 910, Raton, New Mexico 87740. Resumes and qualification support information will be accepted but only with an application. The deadline to be considered for the position is September 6, 2024.